Help & support

Your account receives one calendar month of Pro when you first sign in during launch. Existing accounts receive it on their first sign-in after this offer is introduced. No credit card or payment information is needed, and it ends automatically. There's nothing to cancel and you won't be charged. Afterward, your account uses the free plan. Pro shared by a linked person may continue to cover that link.

Share your invite code from the app, or enter or scan theirs. Both people need an account. Keep your code between people you want to link with; you can replace it if it has been shared too widely.

Sign in, then restore your encryption identity with your saved recovery key. Account sign-in alone does not unlock encrypted history. We cannot recover a lost encryption key. Never email it to anyone, including support.

Open You → Delete my account → Delete everything. If deletion cannot finish, use Retry deletion. Uninstalling the app or unlinking a person does not delete your account. See the privacy policy for retention and saved-copy limits.

Unlink the person from the You tab and regenerate your invite code so the old code cannot be reused. Email us to report abusive content or behavior, including only the details you are comfortable sharing. We cannot read encrypted conversations unless you choose to send a copy to support.

Check this app's permissions in iOS Settings, your Focus settings, and notification preferences in the app. Wake-up alarms need a supported iOS version and alarm permission. Contact us with your device and iOS version if the issue continues.